Bk343's Privacy Policy —
Your Data, Our Responsibility

1 What Information We Collect

To provide services on the bk343 platform, we collect certain personal information. This privacy policy clearly outlines exactly what data is collected and for what purpose. bk343 always collects only the minimum information required — nothing beyond what is necessary.

Registration & Account Information:

• Full Name (as per National ID)
• Mobile number (for bKash or Nagad account verification)
• Date of Birth (for age verification)
• Preferred username & password (stored in encrypted form)

KYC Verification Information:

• Photo of National ID or Passport
• Selfie photo (for identity verification)
• Proof of Address (if required)

Payment Details:

• BKash or Nagad mobile number
• Bank account details (for bank transfer transactions)
• Transaction history & amounts

Automatically Collected Information:

• IP Address & Device Information
• Browser type and language settings
• Platform activity logs (login times, game history)
• Cookies & Session Data

2 How We Use Your Information

Bk343 uses your information solely to improve service quality and maintain a safe environment. Each purpose for which your data is used is detailed below:

Bk343 never shares your information with third parties for advertising purposes. Receiving promotional messages is entirely your choice — you can opt out at any time.

3 Data Sharing & Disclosure Policy

Bk343 never sells your personal information. However, limited data may be shared in specific situations necessary for operating our services.

Data is shared when:

• Payment Processor: Limited payment details are shared with bKash, Nagad, or your bank to complete transactions.
• Game Provider: Data required to operate slots or Live Casino games is shared accordingly.
• Legal Authorities: Information may be disclosed in response to a court order or a lawful request from law enforcement.
• Fraud Prevention: Data may be shared with regulatory authorities to prevent money laundering or fraud.

All third-party partners are required to comply with our privacy standards, and data protection agreements are in place with each of them.

4 Cookies & Tracking Technologies

Bk343 uses cookies to keep the website running properly. Cookies are small text files stored in your browser that help enhance your experience on the site.

Types of cookies we use:

• Essential Cookies: For login sessions and security — the site cannot function without these.
• Functional Cookies: To remember your language preferences and settings.
• Analytics Cookies: To understand which parts of the site are used most — data is anonymized.
• Security Cookies: To detect multiple accounts from the same device.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.

5 Data Retention Period

Bk343 retains your data only for as long as necessary. Even after an account is closed or becomes inactive, certain information must be kept for a defined period to meet legal and regulatory requirements.

Once the retention period expires, bk343 securely deletes or anonymizes your data in accordance with international data protection standards.

6 Your Privacy Rights

As a bk343 account holder, you have several important rights over your own data. We fully respect and uphold each of these rights.

• Right to Access: To find out what information we hold about you, submit a request to our support team — you'll receive a full report within 30 days.
• Right to Rectification: If any of your information is incorrect, you may request that it be updated.
• Right to Erasure: You may request deletion of your data where there is no legal obligation to retain it.
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Right to Data Portability: You may request a copy of your data in a structured, machine-readable digital format.
• Right to Object: You may object to your data being used for marketing purposes.

7 Child Protection Policy

Bk343 is strictly for individuals aged 18 and above. We do not knowingly collect information from or provide services to minors.

• Age verification is mandatory at the time of registration.
• If KYC verification confirms a user is under 18, the account will be immediately closed.
• If you suspect your child is using bk343, please contact our support team right away.
• Any data found to belong to a minor will be deleted immediately and the account will be terminated.

8 Privacy Policy Updates

Bk343 may update this privacy policy when necessary. For any significant changes, we will:

• Display a notice at the top of the website.
• We will send an SMS to your registered mobile number.
• We will update the "Last Updated" date at the top of this page.

Continued use of bk343 after any changes takes effect will be considered your acceptance of the updated Privacy Policy. We recommend checking this page regularly.

9 Contact & Complaints

For any privacy-related questions, requests, or complaints, please reach out to our support team. We are committed to responding to all inquiries promptly and with care.

• Email: [email protected]
• Response Time: Usually within 24–48 hours
• Data Request Processing Time: Up to 30 days

Before contacting us, please review our FAQ Page Check there — you'll find answers to many common questions.